In times of console gaming trouble, great customer service coupled with simple solutions prove to work best. A father recounts how a Nintendo customer service rep helped him make his Wiimote work, using one of the most primitive solutions: smacking it. Details in the full article!

The year 2007 has really been a special one for Nintendo. Their Wii game console proved to the world that power isn't everything and ushered in the renaissance of casual games that everyone can enjoy. To date, it's the fastest-selling console ever, taking the market lead by eclipsing the Microsoft Xbox 360 in 10 astounding months. You better believe that Miyamoto, Iwata and company are only getting started. Now to commemorate the completion of its launch: Happy first anniversary, Nintendo Wii!

A lot of people have been giving their beloved Nintendo Wii a lot of loving lately. We're sure one of the more likable features on Nintendo's console has to be its online capabilities, of which the Mii and Virtual Console are part of.

But digressing from that, have you guys ever wondered what the patches from Nintendo do to your console every time there's an update?

Blogger databyss had the same question in mind, and was mindful enough to do the common-sensical: E-mail Nintendo on the matter, and ask them ever-so-politely about what sort of stuff they're doing to the Wii's innards.

Unfortunately for the dude, it seems that Nintendo's pretty hush-hush over the patches, and replied to his letter with this email as databyss quotes them:

Hello and thank you for contacting Nintendo,

Normally, we would be able to provide a specific answer for you. However, the overwhelming response to our new console has been such that doing so would mean waiting several days to hear back from us.

Having said that, I am confident that the answer to your question can be found on our Wii-dedicated website (http://wii.nintendo.com), which contains all of our official information and announcements regarding the system.

Read Nintendo's complete reply after the jump!

This can either fall under "useless information" or "future reference" material for any budding gamer who realizes he needs to do some troubleshooting on his Wii. Still, for those who might not know about it yet, it's worth mentioning. Today's topic is this seemingly uninteresting little port you wouldn't normally pay attention to.

Located at the bottom of the Wii console, this is a small slot that doesn't really seem to need any of your time. Chances are, you wouldn't have any idea that there was a sort of port there. Even if you did notice it, you probably wouldn't think of touching it for fear of doing something bad to your newly-bought console. Of course, it might just be mentioned in the manual, but what gamer worth his gil in gutsy bravado actually reads the manual, right?

Luckily for us, Zeroplus from the 4 Color Rebellion forums decided to do what had to be done. He took the thing out and figured out what it was for. Taking the little slot out of his Nintendo, he realized it was actually the slot for the system battery. No discernable use, right? Well, if you need to ever get it replaced, or feel like hot wiring your car to play the Wii, you have a better idea of where to look to get the job done.

Even more importantly, taking out the system battery resets your system data back to the date of initial setup. Whether that does anything useful to restore any bricked Wiis in the future is still going to be up for testing, but we definitely don't want to test it with our system just yet. We still need to make reviews!

In the meantime, if anyone can use the information to find ways to do better troubleshooting for their consoles, then we've done our part. Enjoy!